At betaworks we aim to build apps that people love: the essential apps that people use every day and that they obsessively want to have on the homescreen of their devices, one touch away. Yet, measuring progress against this goal is a challenge. We have internal analytics, tools, and KPIs that give us an indication of progress. We are obsessive users of Chartbeat, which we helped design specifically to track real-time social engagement. We use Twitter and social channels to measure the scale of engagement and its depth. Twitter is especially good at giving us a sense of depth: examining the language, the influencer clusters and the sentiment that people use to describe our work. When people talk about Dots as an obsession they love or a Tapestry story as something that moved them, we take these as indicators that we are accomplishing our goal. However, it’s just an indicator and the world we build in today is balkanized. More often than not, we can’t get enough visibility into many of the platforms on which we build experiences. Whether it’s the App Store, Facebook, Instagram, Snapchat, most platforms today are opaque in terms of metrics and data. But at the start of each year there is an elegant hack we apply.
Each new year, people share pictures of their homescreens on Twitter, Instagram and other social sharing platforms. If you search Twitter for #homescreen2014, you will see a stream of pictures of people’s homescreens — the primary screen of their phone with all the apps they choose to keep there. It is fascinating to browse through this stream of images — analyzing it is even more interesting. Right after the new year, we culled 1000 homescreen images from Twitter, cut up the images and tabulated the apps on the homescreens vs. those in folders. Admittedly, it’s a hack, and the sample is skewed: among all smartphone users, we’re biasing completely for people who use Twitter, and among Twitter users we’re selecting for the type of person who is willing to share a homescreen image. But, caveats aside, the data are fascinating. Eighty-seven percent of homescreens shared in our sample were iOS and 12 percent were Android (1 percent was Windows). For the sake of consistency, we focused the analysis below on iOS — the 87 percent.
The first metric that we pull from the sample is the percent of people who have apps we are developing at the betaworks studio on their homescreens. We then look at the investments we have made. These are our KPIs, so let me start with them and then offer up some data and perspective beyond betaworks.
Our results. Betaworks apps we are building at the studio are on 17.3 percent of people’s phones, up from less than 5 percent at the start of 2013. In terms of the investments that betaworks has made — that haven’t exited — they account for a further 15 percent. That is a significant jump in presence and share.
Read more over on medium