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	<title>Comments on: Customer service story from &#8230; heaven</title>
	<atom:link href="http://www.borthwick.com/weblog/2007/08/11/customer-service-story-from-heaven/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.borthwick.com/weblog/2007/08/11/customer-service-story-from-heaven/</link>
	<description>occasional thoughts by john borthwick</description>
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		<title>By: timada</title>
		<link>http://www.borthwick.com/weblog/2007/08/11/customer-service-story-from-heaven/comment-page-1/#comment-218736</link>
		<dc:creator>timada</dc:creator>
		<pubDate>Mon, 07 Sep 2009 03:55:46 +0000</pubDate>
		<guid isPermaLink="false">http://www.borthwick.com/weblog/2007/08/11/customer-service-story-from-heaven/#comment-218736</guid>
		<description>My worst but at the same time best customers service story was when my home was flooded. The &lt;a rel=&quot;nofollow&quot;&gt;Houston home insurance&lt;/a&gt; provider I was with said I didn’t sign up for flood damage cover, although I actually had and after 2 days of trying to prove this I was apologize to and given a 20% bonus in the damage cover payment for the inconvenience.</description>
		<content:encoded><![CDATA[<p>My worst but at the same time best customers service story was when my home was flooded. The <a rel="nofollow">Houston home insurance</a> provider I was with said I didn’t sign up for flood damage cover, although I actually had and after 2 days of trying to prove this I was apologize to and given a 20% bonus in the damage cover payment for the inconvenience.</p>
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	<item>
		<title>By: timada</title>
		<link>http://www.borthwick.com/weblog/2007/08/11/customer-service-story-from-heaven/comment-page-1/#comment-213804</link>
		<dc:creator>timada</dc:creator>
		<pubDate>Sun, 06 Sep 2009 20:55:46 +0000</pubDate>
		<guid isPermaLink="false">http://www.borthwick.com/weblog/2007/08/11/customer-service-story-from-heaven/#comment-213804</guid>
		<description>My worst but at the same time best customers service story was when my home was flooded. The &lt;a rel=&quot;follow&quot; href=&quot;http://www.houstonhomeinsurance.us/&quot; rel=&quot;nofollow&quot;&gt;Houston home insurance&lt;/a&gt; provider I was with said I didn’t sign up for flood damage cover, although I actually had and after 2 days of trying to prove this I was apologize to and given a 20% bonus in the damage cover payment for the inconvenience.</description>
		<content:encoded><![CDATA[<p>My worst but at the same time best customers service story was when my home was flooded. The <a rel="follow" href="http://www.houstonhomeinsurance.us/" rel="nofollow">Houston home insurance</a> provider I was with said I didn’t sign up for flood damage cover, although I actually had and after 2 days of trying to prove this I was apologize to and given a 20% bonus in the damage cover payment for the inconvenience.</p>
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		<title>By: Domain Names</title>
		<link>http://www.borthwick.com/weblog/2007/08/11/customer-service-story-from-heaven/comment-page-1/#comment-212825</link>
		<dc:creator>Domain Names</dc:creator>
		<pubDate>Tue, 18 Aug 2009 20:47:27 +0000</pubDate>
		<guid isPermaLink="false">http://www.borthwick.com/weblog/2007/08/11/customer-service-story-from-heaven/#comment-212825</guid>
		<description>Amazing! Good job - customer service is for wimps lol When you&#039;re luck is out - it sure is OUT.</description>
		<content:encoded><![CDATA[<p>Amazing! Good job &#8211; customer service is for wimps lol When you&#39;re luck is out &#8211; it sure is OUT.</p>
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		<title>By: chiropractic coaches</title>
		<link>http://www.borthwick.com/weblog/2007/08/11/customer-service-story-from-heaven/comment-page-1/#comment-212759</link>
		<dc:creator>chiropractic coaches</dc:creator>
		<pubDate>Mon, 17 Aug 2009 03:12:50 +0000</pubDate>
		<guid isPermaLink="false">http://www.borthwick.com/weblog/2007/08/11/customer-service-story-from-heaven/#comment-212759</guid>
		<description>test</description>
		<content:encoded><![CDATA[<p>test</p>
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		<title>By: Gadget_Blog</title>
		<link>http://www.borthwick.com/weblog/2007/08/11/customer-service-story-from-heaven/comment-page-1/#comment-212659</link>
		<dc:creator>Gadget_Blog</dc:creator>
		<pubDate>Fri, 14 Aug 2009 10:25:29 +0000</pubDate>
		<guid isPermaLink="false">http://www.borthwick.com/weblog/2007/08/11/customer-service-story-from-heaven/#comment-212659</guid>
		<description>This is cool, thanks for the share, I appreciate it big time, thanks once again.&lt;br&gt;Cheers,&lt;br&gt;&lt;a href=&quot;http://gadgettechblog.com&quot; rel=&quot;nofollow&quot;&gt;gadgettechblog.com&lt;/a&gt;</description>
		<content:encoded><![CDATA[<p>This is cool, thanks for the share, I appreciate it big time, thanks once again.<br />Cheers,<br /><a href="http://gadgettechblog.com" rel="nofollow">gadgettechblog.com</a></p>
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		<title>By: StevenTaylor</title>
		<link>http://www.borthwick.com/weblog/2007/08/11/customer-service-story-from-heaven/comment-page-1/#comment-212570</link>
		<dc:creator>StevenTaylor</dc:creator>
		<pubDate>Thu, 13 Aug 2009 03:03:19 +0000</pubDate>
		<guid isPermaLink="false">http://www.borthwick.com/weblog/2007/08/11/customer-service-story-from-heaven/#comment-212570</guid>
		<description>You are one of the lucky ones and some people just care about customer service. Few companies I know offer such great services as you described here. &lt;br&gt;______________________________________________&lt;br&gt;&lt;a rel=&quot;follow&quot; href=&quot;http://www.articlelove.com/index.php?page=article&amp;article_id=95787&quot; rel=&quot;nofollow&quot;&gt;Auto Insurance Advice&lt;/a&gt;</description>
		<content:encoded><![CDATA[<p>You are one of the lucky ones and some people just care about customer service. Few companies I know offer such great services as you described here. <br />______________________________________________<br /><a rel="follow" href="http://www.articlelove.com/index.php?page=article&#038;article_id=95787" rel="nofollow">Auto Insurance Advice</a></p>
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	</item>
	<item>
		<title>By: Bill</title>
		<link>http://www.borthwick.com/weblog/2007/08/11/customer-service-story-from-heaven/comment-page-1/#comment-212527</link>
		<dc:creator>Bill</dc:creator>
		<pubDate>Wed, 12 Aug 2009 16:57:03 +0000</pubDate>
		<guid isPermaLink="false">http://www.borthwick.com/weblog/2007/08/11/customer-service-story-from-heaven/#comment-212527</guid>
		<description>Lol, bad luck. But heck, shit happens.</description>
		<content:encoded><![CDATA[<p>Lol, bad luck. But heck, shit happens.</p>
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		<title>By: health plans</title>
		<link>http://www.borthwick.com/weblog/2007/08/11/customer-service-story-from-heaven/comment-page-1/#comment-210363</link>
		<dc:creator>health plans</dc:creator>
		<pubDate>Sat, 04 Jul 2009 07:40:19 +0000</pubDate>
		<guid isPermaLink="false">http://www.borthwick.com/weblog/2007/08/11/customer-service-story-from-heaven/#comment-210363</guid>
		<description>You had use a wrong storage company, there are lots of companies that offers good service are those tings of yours are insured? I had been to several companies and I can say that the best customer service I had experienced is the SWBD insurance company</description>
		<content:encoded><![CDATA[<p>You had use a wrong storage company, there are lots of companies that offers good service are those tings of yours are insured? I had been to several companies and I can say that the best customer service I had experienced is the SWBD insurance company</p>
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		<title>By: China Tour</title>
		<link>http://www.borthwick.com/weblog/2007/08/11/customer-service-story-from-heaven/comment-page-1/#comment-209290</link>
		<dc:creator>China Tour</dc:creator>
		<pubDate>Sat, 13 Jun 2009 10:02:13 +0000</pubDate>
		<guid isPermaLink="false">http://www.borthwick.com/weblog/2007/08/11/customer-service-story-from-heaven/#comment-209290</guid>
		<description>Different point of view from that post. Interesting to say the least.</description>
		<content:encoded><![CDATA[<p>Different point of view from that post. Interesting to say the least.</p>
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		<title>By: Boston moving companies</title>
		<link>http://www.borthwick.com/weblog/2007/08/11/customer-service-story-from-heaven/comment-page-1/#comment-207567</link>
		<dc:creator>Boston moving companies</dc:creator>
		<pubDate>Sun, 17 May 2009 11:41:27 +0000</pubDate>
		<guid isPermaLink="false">http://www.borthwick.com/weblog/2007/08/11/customer-service-story-from-heaven/#comment-207567</guid>
		<description>That&#039;s a mess. And the equipments that were destroyed in such careless storage are such a waste. Let this be a lesson for all of us in making sure that our negligence won&#039;t put our necessities in harm&#039;s way.</description>
		<content:encoded><![CDATA[<p>That&#39;s a mess. And the equipments that were destroyed in such careless storage are such a waste. Let this be a lesson for all of us in making sure that our negligence won&#39;t put our necessities in harm&#39;s way.</p>
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		<title>By: userinsight2508 compliance</title>
		<link>http://www.borthwick.com/weblog/2007/08/11/customer-service-story-from-heaven/comment-page-1/#comment-207443</link>
		<dc:creator>userinsight2508 compliance</dc:creator>
		<pubDate>Thu, 14 May 2009 08:30:14 +0000</pubDate>
		<guid isPermaLink="false">http://www.borthwick.com/weblog/2007/08/11/customer-service-story-from-heaven/#comment-207443</guid>
		<description>That picture is awful. No one would want that kind of service, even if insurance covers it, it will never bring back the precious time wasted.</description>
		<content:encoded><![CDATA[<p>That picture is awful. No one would want that kind of service, even if insurance covers it, it will never bring back the precious time wasted.</p>
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		<title>By: Mark</title>
		<link>http://www.borthwick.com/weblog/2007/08/11/customer-service-story-from-heaven/comment-page-1/#comment-204310</link>
		<dc:creator>Mark</dc:creator>
		<pubDate>Sat, 11 Apr 2009 04:23:32 +0000</pubDate>
		<guid isPermaLink="false">http://www.borthwick.com/weblog/2007/08/11/customer-service-story-from-heaven/#comment-204310</guid>
		<description>Not all the customer services are bad..some are being good for their users..&lt;br&gt;&lt;a href=&quot;http://online-college-education.com&quot; rel=&quot;follow&quot; rel=&quot;nofollow&quot;&gt;online education&lt;/a&gt;</description>
		<content:encoded><![CDATA[<p>Not all the customer services are bad..some are being good for their users..<br /><a href="http://online-college-education.com" rel="follow" rel="nofollow">online education</a></p>
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		<title>By: THINK / Musings / Fotolog, lessons learnt</title>
		<link>http://www.borthwick.com/weblog/2007/08/11/customer-service-story-from-heaven/comment-page-1/#comment-53548</link>
		<dc:creator>THINK / Musings / Fotolog, lessons learnt</dc:creator>
		<pubDate>Wed, 09 Jan 2008 03:30:47 +0000</pubDate>
		<guid isPermaLink="false">http://www.borthwick.com/weblog/2007/08/11/customer-service-story-from-heaven/#comment-53548</guid>
		<description>[...] and downs: outages, breaking 10M member threshold, a membership strike, massive growth in Europe, drowned servers, visits from the FBI, and a good deal of member love. Throughout getting the team to work together [...]</description>
		<content:encoded><![CDATA[<p>[...] and downs: outages, breaking 10M member threshold, a membership strike, massive growth in Europe, drowned servers, visits from the FBI, and a good deal of member love. Throughout getting the team to work together [...]</p>
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